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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our platform.

Personal Information

  • Email addresses (for notifications)
  • Wallet addresses (for transactions)
  • Transaction history and amounts
  • Communication preferences

Automatic Information

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and interactions
  • Cookies and similar technologies

2How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process token purchases and transactions
  • Send transaction confirmations and updates
  • Provide customer support and respond to inquiries
  • Monitor platform usage and prevent fraud
  • Comply with legal and regulatory requirements
  • Improve our platform and develop new features
  • Send important announcements and updates

3Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: Third-party services that help us operate our platform (payment processors, hosting providers)
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, and safety of our users and the public
  • Consent: With your explicit consent for specific purposes

4Data Security

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.

Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure and regular security updates
  • Access controls and authentication requirements
  • Regular security audits and vulnerability assessments
  • Employee training on data protection best practices

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5Blockchain and Wallet Data

Public Blockchain Information

Blockchain transactions are publicly visible and permanently recorded. We cannot control or delete this information.

Important considerations about blockchain data:

  • Wallet addresses and transaction amounts are publicly visible on the blockchain
  • We may associate wallet addresses with your account for service purposes
  • Transaction history cannot be deleted or modified once confirmed
  • Third parties may analyze blockchain data independently
  • We do not control external blockchain explorers or analytics services

6Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information:

  • Essential Cookies: Required for basic platform functionality
  • Analytical Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Local Storage: Store wallet connection states and user preferences

You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

7Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your information to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us through our Contact Page. We will respond to your request within the timeframe required by applicable law.

8Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements
  • Prevent fraud and maintain security

When we no longer need your personal information, we will securely delete or anonymize it, unless we are required to retain it by law.

9International Data Transfers

Our services are global, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

By using our platform, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10Children's Privacy

Our platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending an email notification (if you have provided an email address)
  • Displaying a prominent notice on our website

Your continued use of our platform after the effective date of any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Through our Contact Page
  • Email us with "Privacy" in the subject line
  • Our privacy team will respond within 30 days

We are committed to addressing your privacy concerns and protecting your personal information.

Last Updated: September 16, 2025

Effective Date: September 16, 2025