Get in Touch
Have questions about NovaQuant? Need support with your presale purchase? Want to explore partnerships? We're here to help.
How to Reach Us
Email Support
For general inquiries and support
Best for detailed questions, technical support, or formal business inquiries. We typically respond within 24 hours.
[email protected]Telegram Community
Join our active community
Connect with other NovaQuant users, get real-time updates, and chat directly with our team members.
@NovaQuantAIX/Twitter
Follow for updates and news
Stay updated with the latest NovaQuant announcements, feature releases, and community highlights.
@NovaQuantAIPartnerships
Content creators and influencers
Interested in partnering with NovaQuant? Check out our comprehensive partnership program.
View Partnership ProgramCompany Information
Headquarters
Decentralized & Global
NovaQuant operates as a distributed team across multiple time zones, ensuring 24/7 availability and global perspective in our development approach.
Response Times
When to expect a reply
Email: Within 24 hours
Telegram: Usually within a few hours
X/Twitter: For public engagement
Frequently Asked Questions
Presale & Token Questions
Q: How do I participate in the presale?
A: Visit our homepage, connect your wallet (Solana or Ethereum), and follow the purchase flow. Minimum investment is just $10.
Q: When will I receive my NOVAQ tokens?
A: Tokens are distributed at Token Generation Event (TGE). You'll receive 20% immediately, then 10% every 24 hours for 8 days.
Q: What's the presale price and listing price?
A: Presale price is $0.0013336 per NOVAQ. Listing price will be $0.0026672 (exactly 2x presale price).
Technical Support
Q: My wallet won't connect. What should I do?
A: Try refreshing the page, clearing your browser cache, or switching to a different browser.
Q: I sent funds but don't see my tokens. Help!
A: Token distribution happens at TGE, not during presale. Your contribution is recorded and tokens will be claimable after TGE. You can still check your NOVAQ balance from your connected wallet on our website.
Q: Which wallets are supported?
A: We support Phantom, Solflare, MetaMask, WalletConnect (Ethereum), and various wallets.
Project & Platform
Q: What makes NovaQuant different?
A: We're democratizing AI-powered trading with transparent tokenomics, locked liquidity, community governance, and professional-grade tools accessible to everyone.
Q: When will the trading platform launch?
A: Platform development is ongoing. Beta access begins shortly after TGE, with full public launch targeted within 3 months. Early access will be available for NOVAQ holders.
Q: How can I stay updated on progress?
A: Follow us on X/Twitter, join our Telegram community, where you can check for regular development updates and milestone announcements.
Still Have Questions?
Don't see your question answered above? We're here to help! Reach out through any of our communication channels and we'll get back to you as soon as possible.
Business Hours
While our team is distributed globally, we prioritize responses during business hours (9 AM - 6 PM UTC). For urgent matters, Telegram typically offers the fastest response times.
For partnership inquiries, please visit our dedicated Partners page.
Contact information last updated: September 16, 2025